DQAP eCSS — Customer Support Portal
DQAP Systems · External Customer Support
Raise, track, and get help on service requests for your DQAP-supplied systems — support delivered on-site or remotely, depending on what the issue needs.
Experienced Support Team
Prompt Response
Attachments stored securely
Before you raise a ticket — DQAP Systems provides technical support for its supplied systems, delivered on-site or remotely depending on the issue. This does not replace statutory certifications, warranty terms, or manufacturer-specific approval processes where applicable.
Please confirm this statement before submitting — it's mandatory.
Your details
So we know who we're speaking with and can route the ticket correctly.
Issue details
Click to add files or drag & drop
Photos, fault screens, PDF logs — up to 10 MB each
Files upload to a private Google Drive folder created for this ticket — visible only to you and the DQAP support team.
Check ticket status
Enter your Ticket ID along with the phone number or email used at submission.
Become a registered partner
Register once, get approved by DQAP, and your device stays recognized — future tickets auto-fill your details, and you get notified the moment DQAP replies or closes a ticket. No password needed; your device itself becomes your identity once approved.
New registration
Already registered? Check status & activate this device
If you've already applied, enter the phone/email you registered with — if approved, this screen also turns on notifications for this device.